Troubleshooting
When something in Geenius Newsletter does not work: readers stuck as pending, a send that paused, a domain check that fails, no mail arriving.
My readers stay pending. They have not clicked the confirmation link yet. During early access the confirmation mail runs in test mode.
No mail arrived. In early access sends run in test mode and no mail leaves the app.
A send paused. Complaints passed 0.1 % of the send. Look at the list, then decide whether to resume.
The domain check fails. Add the record the check shows at your DNS provider. DNS changes can take a while to appear.
Something else. Write to us.